Custom Backdrops

Backdrop Purchase Policy

Ordering Process:

• Customization: Each backdrop is customized to your specifications. Please provide detailed personalization specifics including theme, verbiage, color scheme, and any relevant details.

• Production Queue: Orders are prioritized based on the event date provided by the customer. Production time typically ranges from 10-14 days, depending on business volume. For expedited service, a rush fee option is available for quicker turnaround.

• Design Proof Approval: After placing your order, it enters our production queue. A digital proof of your backdrop design will be emailed to you for approval. It is crucial to promptly review the proof for any minor changes, errors, or revisions. You are allowed up to 3 minor revisions, such as font and color adjustments, image positioning, and sizing. Please allow 48-72 hours for revisions to be processed. Please see more here.

Shipping Policy:

• Shipping Method: Backdrops are shipped via FedEx or UPS. Large format printed items are shipped via Next Day Air to ensure timely delivery. All shipping policies are governed by the respective carriers.

• Ownership and Responsibility: Ownership of your package transfers to you upon delivery. Half-A-Dozen Creations by Keith is not responsible for lost, stolen, or damaged items during transit, nor for delays due to acts of God or weather-related issues.

• Shipping Information: Please ensure accuracy of all shipping details provided during checkout to prevent delays or misdelivery. We do not assume responsibility for mis-delivery errors resulting from incorrect customer-provided shipping information.

Cancellation and Refund Policy:

• Cancellation Before Production: Orders may be canceled for a full refund if canceled 24 hours after order has been placed. Please see FAQ for more clarity. before the design proof has been approved and production has commenced.

• Cancellation After Production Begins: Once production of your backdrop has started, cancellations are not accepted.

Contact Us:

For any questions or further clarification regarding our backdrop purchase policy, please contact us at halfadozencrea@gmail.com. We are here to assist you!

Disclaimer

By purchasing digital or physical products from Half-A-Dozen Creations by Keith, you acknowledge and agree to the following terms:

• Ownership and Usage: Your purchase grants you the right to use the products for personal purposes only. Half-A-Dozen Creations by Keith retains full ownership and copyright of all digital and physical products created during the design process. You do not acquire any ownership rights to clipart, characters, illustrations, or similar elements used in the designs, as they remain the property of their respective copyrighted owners.

• Non-Commercial Use: All products purchased are strictly for personal use. You are expressly prohibited from selling, sharing, or distributing any part of the files received. The listings provided are intended solely for non-commercial use.

• License and Rights: The purchase of products grants you a limited, non-exclusive, and non-transferable license to use the products in accordance with these terms. Any unauthorized use, reproduction, or distribution of the products may constitute infringement of copyright, trademark, or other applicable laws.

• Limitation of Liability: Half-A-Dozen Creations by Keith assumes no liability for any misuse of products purchased from our website. It is your responsibility to use the products in compliance with these terms and all relevant laws regarding digital and physical products.

For any questions or clarifications regarding these terms, please contact us at halfadozencrea@gmail.com.